About

FAQ

• Where is the store based?

  Kuala Lumpur, Malaysia

• Do you accept orders placed outside of the US?

  Of course! We accept order from most of the location^^

• How long will it take to receive my order?

  The time taken for shipping will be different depend on your location. Usually the shipping time will be between 7 ~ 14 business days.
  *Shipping time will be delay/changes in holiday or local celebration day.

• Where is the order send from?

  All the order are send from Malaysia.

• When can I received my Preorder item?

  Preorder/PO or Made To Order/MTO item will close order in every last day on the month. I will check the order in every month and place order on the factory. ^^
  Time need for the item to arrive will be different depend on the item type.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.